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Privacy Policy

Thank you for visiting the website of Tender Alert. We take our website visitors' privacy very seriously. We do not collect any personal information about you when you visit our website unless you choose to provide that information to us. And we never, under any circumstances, sell, give, or trade your personal information with anyone. If You Send Us Personal Information If you choose to provide us with personal information by sending an e-mail or by filling out a form and submitting it through our website, we use that information to respond to your message and to help us provide you with information that you requested. The information you provide is not sold, given, or traded to any private organizations or private persons. If you have any question about our privacy policy, please contact us.

General terms and conditions: Tender Alert

The following provisions shall deem to constitute the general terms and conditions of Tender Alert. These terms laid down at the office of OSMO IT Solution Pvt. Ltd. in Tender Alert on Apr 1st, 2012 and will publish on the website of Tender Alert. (www.tenderalert.in) These terms are valid from Apr 1st, 2012 and are a replacement of all previous general terms and conditions of Tender Alert.


    In these Terms, the following capitalized terms used herein shall have the following meaning:

  • Agreement: every agreement that in addition to these Terms has been concluded between the Parties, including its subsequent modifications and/or supplements, as well as all (legal) acts that were held to prepare and to carry out the Agreement, with or without electronic means.
  • Customer Database: a database managed by the Service Provider in which the Customer can store the entered Documents and data.
  • Customer: the party, acting in pursuance of his trade or professional activity
  • Document: a document uploaded using the Service, by the Customer or a Consumer, to the Customer Database.
  • In Writing: by paper or electronic means such as fax and/or e-mail
  • Parties: the Service Provider and the Customer
  • Terms: these General Terms and Conditions of Tender Alert


  • These Terms shall apply to all offers, legal relationships and Agreements under which the Service Provider provides Services to the Customer.
  • As soon as a Customer accepts an offer made by the Service Provider and/or the latter enters into an Agreement with a Customer, where a Customer accepts any Services provided by or on behalf of the Service Provider, the Customer concerned should deemed to consent unconditionally to these Terms. The application of the Customer's (general) terms and/or conditions expressly rejected.
  • Deviations from and additions to these Terms shall only be valid if they have been expressly agreed In Writing.
  • If any provision of these Terms found to be null and void and/or be nullified, the other remaining provisions shall remain in full force. In such event, the Parties agree on a new provision or provisions to replace the null and void and/or nullified provision, whereby the intent and implications of the null and void provision and/or nullified provision(s) are to preserve to the extent possible.
  • If a provision in these Terms is equivalent to, or constitutes an infringement of, a provision laid down in the Agreement, then the provision in the Agreement will prevail.
  • The Service Provider shall be entitled to amend or supplement these Terms unilaterally, by means of a notice In Writing to the Customer. Such an amendment shall enter into force at a date and time to announce by the Service Provider. In the event that a date and time set for the entry into force is absent, the amendment shall come into effect as soon as the Customer notified accordingly.
  • TenderAlert.in will provide the alert of every tender by SMS and E-Mail or Both.
  • We will update our customers with all new Tenders of their choice, over & above Tender Notice.

We will not be responsible for any reason mentioned below :-

  • Delay of Tender for any reason
  • If any Alert on Tender is missed
  • If short tender will reach you
  • Overwriting
  • If you request for query to contact our support team
  • Tenderalert.in has provide the confirmation through e-mail and e-receipt to the client.

Price, offer and acceptance of the offer

All prices expressed in Rupees (Rs.), TAX and other levies imposed by the government excluded, unless explicitly agreed otherwise In Writing.

All offers and other statements by the Service Provider shall be without obligation, unless the Service Provider expressly indicates otherwise In Writing.

If cost changing circumstances occur after the offer or conclusion of the Agreement, such as: any duties or taxes levied imposed by the government, then the Service Provider is entitled to unilaterally adjust the price and rates of the Service in accordance with these changes. The Service Provider will notify the Customer in Writing about these adjustments as soon as possible.

The Agreement only validly concluded if the Customer accepts an offer In Writing from the Service Provider by means of an acceptance in Writing.


  • The Customer shall be required to effect payment within the period mentioned on the relevant invoice. The Customer shall not be entitled to affect any discount, reduction, suspension or setoff.
  • In the event that a Customer fails to effect payment, the Customer shall be in default by operation of the law, all amounts, which it owes the Service Provider, shall fall due immediately, and it shall be liable for legally stipulated interest over the invoiced amount without the need for any additional or prior reminder or notice of default.
  • In the event of judicial debt collection the Customer concerned shall also be liable for the full payment of the actual judicial expenses incurred, which are deemed to include those for legal assistance, in so far as these actual expenses exceed any amount that may be awarded by way of costs of the relevant legal proceedings.
  • In the event that a Customer is in default of payment in relation to the Service Provider, the latter shall be entitled to suspend the further execution of any current Agreement between the Parties until such payment effected, and the Service Provider may demand cash payment in advance for any subsequent order or delivery of a Service.
  • Payment Mode:
    Online Payment Mode: Debit Card/Credit Card/Net Banking.
    Offline Payment Mode: Cash/Demand-Draft/Cheque/NEFT at mentioned account number on Tender Alert website.
  • Service Provider is not responsible for payment failure or excess payment at the time of online purchasing of product by the effect of electricity failure, internet networks, bank servers and Internet Service Provider (ISP).
  • Tenderalert.in do not warrant the accuracy, completeness and timely availability of the information provided on the site and accept no responsibility or liability for any error or omission in any information provided on the site nor does the site claim to cover all the tenders and / or bids invited by various authorities / corporations or govt. departments.
  • Within 24 hours Tenderalert.in will provide service to customer / company after he made the payment.
  • Bill/Invoice issued by OSMO IT Solution Pvt. Ltd. will remain authentic as per below mentioned points only:
    Only Online Bill/Invoice will be valid for future reference.
    Bill/Invoice e-mailed from OSMO IT Solution Pvt. Ltd. domain will be valid for future reference.
    Bill/Invoice with seal-signed receipt by OSMO IT Solution Pvt. Ltd. will be valid for future reference.


Paid subscription cannot be cancelled and subscription amount shall not be returned on the grounds of useful data / service / tender documents not available.

Refund Policy

  • All goods sold are non-refundable and orders are non-cancellable!

Wrong item was shipped

  • Item is different than described on our website during time of purchase.
  • Refunds will be processed within 3 to 14 days of receipt of returned goods subject to the condition of the item being received in good and resale able condition.
  • Please note that refund will only be considered once you have received confirmation from us, by email, that this will be done.

Access to the Service

  • After conclusion of the Agreement between the Parties, the Service Provider shall provide the Customer with the Access Codes.
  • The Service Provider shall set up a database for the Customer in which all the Documents uploaded by the Customer can be stored. This database shall remain the customers property, whereas the Service Provider shall manage the database.

Right of Use

  • The Service shall not use for more than the number of Consumers stated in the Agreement.
  • The Customer shall not publish any information about the Service with regard to the quality of the Service, such as the results of a processed Document on plagiarism, and/or information about its Consumers, unless explicitly agreed otherwise In Writing.

Confidentiality of Access Codes

  • The Service shall not use for more than the number of Consumers stated in the Agreement.
  • The Customer shall not publish any information about the Service with regard to the quality of the Service, such as the results of a processed Document on plagiarism, and/or information about its Consumers, unless explicitly agreed otherwise In Writing.
  • As soon as the Customer is aware of the fact that third-parties, including its Consumers, obtained the Access Codes, the Customer shall inform the Service Provider immediately In Writing and the Customer has the obligation to change the Access Codes.
  • If the breach of confidentiality of the Access Codes according to the Service Provider, the result from a fault of the Customer, then the Service Provider will not provide any new Access Codes to the Customer. The Service Provider shall only provide new Access Codes if this are appropriate.


What docs will be provided in case of dispute

  • For ID Proof
  • PAN Card
  • Driving Licence
  • Aadhar (UID)
  • Electricity Bill
  • Telephone Bill (Any One)
  • For Address Proof
  • Payment Receipt
  • One Photograph
  • Application Letter (Signed by Applicant)

While buying the product - check box agrees for terms & condition

Before purchase the product, kindly read the terms and condition and check agree box for any clarification you may contact us. Our support team available 18/7 (0755- 4078644/45/46/47/48) or mail to info@tenderalert.in

Kindly revert for further clarifications, if any.


  • The Service Provider shall, if and in so far the Service Provider qualifies as a processor of personal data, process personal data in accordance with the (privacy related) law.
  • The Customer shall indemnify the Service Provider against any claims of third parties, such as its Consumer(s), whose personal data recorded, registered and/or processed by the Service Provider because of using the Service by the Customer and/or its Consumer(s).
  • If and in so far the Customer qualifies as a responsible party or processor of personal data, it will use the Service in accordance with the (privacy related) law, including, but not confined to, providing the mandatory information based on privacy law with regard to personal data processing to its Consumer(s).

Non-culpable non-compliance on the part of the Service Provider (force majeure)

  • The Service Provider shall not accept any liability in the event that it is unable to fulfil its obligations due to non-culpable non-compliance or force majeure.
  • Force majeure shall include (but is not confined to) any situation of which the Service Provider has no absolute control. It including war, the danger of war, rioting, a natural disaster, drought, an industrial strike, a lockout, a lack of personnel, fire, a nuclear reaction, government action, electricity failure, telecommunication malfunction (including internet networks), malfunction of backup centres, and terrorist attacks.
  • In the event of non-culpable, non-compliance or force majeure the Service Provider shall not be liable for and/or have an obligation to pay any compensation to the Customer concerned.

Non-culpable non-compliance

  • Even though the efforts of the Service Provider aimed to provide the Customer the best Service possible, the Service Provider cannot guarantee that its Service is entirely accurate because technology is not infallible. Therefore, the Customer recognizes and understands that the Service Provider shall not be liable in cases where, for example, the detected amount of plagiarism in a Document deviates from the actual amount.
  • The Service Provider shall not be liable for damages because of misspellings or erroneous grammar in the information provided by its Service.

Discontinuity of the Service

  • The Service Provider shall be entitled to discontinue the availability of the Service temporarily, without prior notification, as far as this is necessary for maintenance to or improvement of the Service, including the website, servers, software and databases. The Service Provider shall make any effort to limit this interruption to a minimum and to inform the Customer in a timely manner.
  • The Service Provider reserves right to unilaterally suspend the availability of its Service and to remove Documents entirely or partially from the Customer Database, if the Customer or its Consumer acts contrary to the provisions or the tenure of the Terms and/or the Agreement.